July 28th, 2015 by Shaun Day

Have you ever been to a restaurant, walked into the restroom and been instantly put off your meal by the stench and sight of your surroundings?

Broken hand dryers, lingering smells and empty soap and toilet roll dispensers are just a few of the commonly overlooked things that play a HUGE part in a customer's dining experience. These simple, easy to fix problems are some of the biggest mistakes restaurant owners can make. First impressions count. After all, you'll never have a second chance to make a good first impression.

58% of people class washroom facilities and cleanliness as important as front of house service.

We can't state this enough: your toilet facilities are a reflection on your business!

63% of people said their reviews of restaurants and hotels were affected by poor hygiene within the washroom

They mentioned dirty floors, bad odours and poor quality / broken facilities. (It goes without saying that if your washrooms aren't up to scratch then you're encouraging negative reviews that will put off potential future customers. Don’t let your business fall into this trap.

4/5 people said that well known higher-end hand dryers (such as Dyson Airblade and Warner Howard Airforce) add legitimacy and trust to your premises.

Don't compromise on quality. Keep up to date with your consumables. Empty air freshener dispensers, dirty urinals, empty toilet roll holders and soap dispensers do not leave a good lasting impression! Go above and beyond your customer's expectations and you will be pleasantly surprised at how much more they will relax and enjoy the service you provide. Source: Post Sale Survey 2013-2014